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Handling/Re-Stocking Fees On Returned Items

Question

Are handling fees charged to customers who return goods permissible in islam? Or is it akin to ribah (interest)? 

Answer

In the enquired case, it is impermissible to charge handling fees and you are obliged to return the entire amount to the buyer. And, to charge a handling fees is similar to interest which is banned in Shariah, since the handling fee is not in exchange of anything; hence, it must be omitted.

Checked and Approved By:

Mufti Muhammed Saeed Motara Saheb D.B.

References

فقه البيوع ص ١١٣٢-١١٣٤ المبحث الثاني عشر في الاقالة

قاموس الفقه مادة: اقالة

(بمثل الثمن الأول) جنسا وقدرا (فإن شرط) أحدهما (أقل منه) : أي الثمن الأول إلا إذا حدث في المبيع عيب عند المشتري فإنها تصح بالأقل (أو أكثر) أو شيئاً آخر أو أجلا (فالشرط باطل) والإقالة باقية (ويرد مثل الثمن الأول) تحقيقاً لمعنى الإقالة. اللباب في شرح الكتاب ص ١٦٣ ط: بشري

الْفَصْلُ السَّادِسُ في تَفْسِيرِ الرِّبَا وَأَحْكَامِهِ  وهو في الشَّرْعِ عِبَارَةٌ عن فَضْلِ مَالٍ لَا يُقَابِلُهُ عِوَضٌ في مُعَاوَضَةِ مَالٍ بِمَالٍ… الهندية ص ١١٧ ج ٣ ط: دار الفكر

احسن الفتاوى ص ٥٤٢-٥٦٧ ج ٥ ط: سعيد تحرير المقال في التعزير بالمال … و ص ٥٥٠ ج ٦ بيع سے انحراف پر جرمانه

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